Returns & Exchanges

At Mellow, we want you to love every corner of your home, which is why we offer a 30-day window for returns on all eligible furniture and decor. If a piece doesn't fit your space or style, we'll help you find a better match or provide a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare for Pickup

Carefully disassemble furniture and pack all items in their original packaging to ensure they are protected during transit.

3

Schedule a Collection

Choose a convenient time for our specialized courier to collect larger items, or print a prepaid label for smaller home accessories.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing